Privacy Policy

Last Updated: December 22, 2025 at 4:34 pm

Welcome to EDU eShop (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our e-commerce website. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information

When you register, place an order, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address & Shipping Address

  • Payment Information (processed securely through third-party gateways)

1.2 Automatically Collected Information

When you browse the site, we may automatically collect:

  • IP Address

  • Browser type & device information

  • Pages viewed & navigation patterns

  • Cookies and similar tracking technologies

1.3 Cookies & Tracking Data

We use cookies to:

  • Maintain your shopping cart

  • Improve website functionality

  • Analyze traffic and user behavior

  • Provide personalized content and product suggestions

You may disable cookies via your browser settings, but certain features may not function properly.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Communicate with you about products or promotions

  • Improve site performance and user experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service Providers (payment processors, delivery services, hosting providers)

  • Legal Authorities if required by law

  • Analytics Tools (e.g., Google Analytics) to understand user behavior

All third-party vendors are obligated to protect your data.

4. Payment Processing

Payments made on EDU eShop are securely processed through trusted third-party payment gateways. We do not store or have access to your payment card information.

5. Data Security

We implement administrative, technical, and physical measures to protect your data, including:

  • SSL encryption

  • Secure servers

  • Access-controlled systems

While we take reasonable measures, no online system is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data

  • Update or correct inaccurate data

  • Request deletion of your account or data

  • Opt out of marketing emails

  • Disable cookies

To exercise your rights, contact us via the details provided below.

7. Children’s Privacy

Our website is not intended for users under 13 years old.
We do not knowingly collect data from children. If you believe a child has provided information, please contact us immediately.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of these third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, you can contact us at:

📧 Email: ecommerce@eastdelta.edu.bd
🏫 Address: Abdullah Al Noman Road, Noman Society, East Nasirabad, Khulshi, Chattogram: 4209.