Terms & Conditions

Last Updated: December 22, 2025 at 4:34 pm

Welcome to EDU eShop (“we”, “us”, “our”). By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with these terms, you should discontinue using the site.

1. Introduction

These Terms & Conditions govern your access to and use of the EDU eShop website, including all products, services, and features provided through the platform. By accessing the site, creating an account, or making a purchase, you agree to be bound by these terms.

2. Eligibility

To use our website:

  • You must be at least 18 years old, or

  • Have permission and supervision from a parent/guardian if under 18.

By using the site, you confirm that the information you provide is accurate.

3. Account Registration

To make purchases, you may need to create an account.
You agree to:

  • Provide accurate and complete information

  • Keep login credentials confidential

  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate our policies.

4. Products & Descriptions

We strive to provide accurate product descriptions and pricing.
However, we do not guarantee that:

  • Descriptions are error-free

  • Product photos exactly match the actual items

  • Pricing will remain unchanged

We reserve the right to modify, update, or discontinue products at any time.

5. Pricing & Payment

All prices listed on EDU eShop are in BDT.

By making a purchase, you agree that:

  • You are authorized to use the selected payment method

  • Payment information is accurate

  • You will pay all charges incurred

Payments are processed securely through third-party payment gateways.
We do not store your payment information.

6. Order Acceptance & Cancellation

We reserve the right to:

  • Accept or decline orders

  • Cancel orders if products are unavailable or if fraud is suspected

  • Limit quantities per customer

If an order is canceled, we will notify you and issue a refund if applicable.

7. Shipping & Delivery

By placing an order, you agree to our shipping policies, including:

  • Delivery timelines (subject to delays)

  • Responsibility for providing accurate address details

  • Responsibility for customs fees or taxes (if applicable)

Shipping delays due to external factors (weather, courier issues, etc.) are not our responsibility.

8. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information.
We reserve the right to refuse returns that do not meet policy requirements

9. Intellectual Property

All content on EDU eShop—including logos, images, text, graphics, and layouts—is the property of EDU eShop or its licensors.

You agree not to:

  • Copy or distribute content without permission

  • Reproduce product images for resale

  • Use branding or materials for commercial purposes

10. User Conduct

You agree not to:

  • Engage in unlawful or harmful activities

  • Attempt to hack or disrupt the website

  • Upload harmful files (malware, viruses, etc.)

  • Misuse our intellectual property

Violation of these rules may result in account termination.

11. Third-Party Services

Our website may include links or integrations with third-party services.
We are not responsible for:

  • Their content

  • Their privacy practices

  • Any issues arising from their use

Use third-party services at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, EDU eShop is not liable for:

  • Damages resulting from use or inability to use the website

  • Loss of data, revenue, or profits

  • Third-party actions or interruptions

  • Inaccurate product information inadvertently published

You agree to use the website at your own discretion and risk.

13. Indemnification

You agree to indemnify and hold harmless EDU eShop from:

  • Claims

  • Losses

  • Damages

  • Legal fees

arising from your use of the website or violation of these terms.

14. Modifications to Terms

We may update or modify these Terms & Conditions at any time.
Changes become effective immediately upon posting.
Continued use of the site means you accept the updated terms.

15. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes shall be resolved in the appropriate courts of that jurisdiction.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, you can contact us at:

📧 Email: ecommerce@eastdelta.edu.bd
🏫 Address: Abdullah Al Noman RoadNoman SocietyEast Nasirabad, KhulshiChattogram: 4209.